You'd usually see her somewhere along Whitney Avenue, maybe at the corner with Grove Street, or on the small side-road of Audubon Street. She'd call out to the passers-by, asking to recite something from Shakespeare for them, and maybe get a donation. She'd seem like she was doing something more than just panhandling, that way. Most people would just assume she'd memorized a bit of the balcony scene from Romeo and Juliet, or maybe Hamlet's famous soliloquy. I certainly did, until my advisor introduced me to Margaret Holloway.
Margaret had attended Bennington College on scholarship, and gone on to earn her MFA in directing at the Yale School of Drama, twenty years before I knew her. But then mental health issues led to drug problems; even as she got clean, the havoc they wreaked on her life made it all but impossible to recover. She made great strides, though, while I knew her, and last I heard she was still okay. I hope she still is.

Of course, there's more to the story than that. Miss Shepherd had a life before she was the crazy old lady in her haphazardly-painted Bedford van. And even once she's in the van, there's a whole living breathing person hidden away inside that hard exterior. Richard Gere may have locked down the travails of homelessness in the under-appreciated Time out of Mind, but Dame Maggie embodies the humanity of this unappreciated woman in a way that nobody else could.
In its way, that's what sets The Lady in the Van apart from most other films about homeless people. Calls for better social services are all well and good, and by all means I support improving them. But all too often our concern for homeless people is marked by a distinct "othering". That is, we are concerned because it's such a shame what happens To Them, the others over there. The irony is especially acute in America, so marked lately by the idea that we should never take from the rich because we may one day become rich ourselves, that we never consider what might happen if one day we may be poor.

But not everyone has the chance to know someone like Margaret, even to the little extent that I did. Many of the sort who will seek out The Lady in the Van have constructed nice, clean enclaves that isolate them from ever having to come face to face with the human reality of homelessness. Even some of Bennett's neighbors do all they can to avoid Miss Shepherd, and Bennett himself insists to a social worker that despite offering his driveway he is not her caretaker. For all our high-minded, compassionate liberalism, we still look away when brought face to face with someone in her situation. Bennett's story implores us not to forget that these are people with lives as complicated and meaningful as any of ours.
Rating: 4 out of 5